How Long Before I See Results?
The color-changing journey differs from person to person. Everybody has their own starting point and goal, the important thing is that you don’t expect to change the color overnight. It will take time to archive the stunning color shade.
We recommend a journey of 160 days to archive the desired color shade.
If you start with dark brown eye color , you might have to expect the process to be longer than the 160 days, if you see some change of your color shade during the journey, we recommend that you keep using our products until you have the color shade of your dreams.
Is Fancy Drops Safe to Use ?
No side effects or allergens have been detected. The product is safe to use and approved by our cosmetic science team and meets all US & European standards for safety.
Our products are approved by Federal Cosmetics Regulation,The Federal Cosmetics Regulation includes a set of strict rules for labelling of cosmetic products, all of which must be present on the product container, packaging, or if not possible given space restrictions, in an enclosed leaflet. Without proper labelling, a product will not be permitted onto the market.
Are the results permanent?
The result is not permanent, the color will last for 18 - 24 months and then return back to your original color gradually, after that time, you can restart using Fancy Drops again to maintain the color.
Can I stop using Fancy Drops for a while?
Yes, you can stop using Fancy Drops for a while ( 15-30 days will not affect the processing )
Can I use Fancy Drops with contacts?
Yes, however we advise you too take off your contacts prior to applying the eye drops. Please remember to wash your hands thoroughly before taking out any contact lenses.
How many times shall I use each days?
Twice a day, in the morning and night.
Will it work on me?
We can't guarantee that it will work specifically for you as every journey is unique - and the results vary.
But we have seen 94% positive results and received a lot of great feedback from customers using our products. You should give it a try, that is the only way you will know how it works for you. 😊
Stunning eyes for everyone. We definitely recommend that you give The Fancy Drops a try.
COVID-19 / Shipping
We are currently experiencing slight shipping delays due to COVID-19 workplace regulations. We will ship your products as quickly as we can and appreciate your patience!
I made a mistake on my shipping address, can I change it?
Generally, you can change your shipping address within 24 hours. Make sure to contact us immediately with your order number, and the correct address. The more information you provide, the sooner we can change your information. Although we cannot guarantee that we'll catch your order in time before it enters processing, we will try our absolute best to make the requested changes.
Make sure you type ‘Urgent: Change Order Details’ in the subject line. Any other title may cause delay in the delivery of your order.
Please keep in mind that your order may already have been dispatched. In this case, we won't be able to send you another one so it’s best to contact the postal service.
Will I get a tracking number after making an order?
Yes! all orders will include a tracking number. It will automatically be sent to your email. You can track your order directly at our site by clicking here.
If you received a shipping confirmation email with your tracking number, it means that your order has been shipped. Tracking numbers can take 5-9 business days to update depending on the shipping carrier. This is usually due to our high volume of orders.
My tracking information shows my package was delivered, but I haven't received it. What do I do?
We're very sorry to hear that you haven't received your package yet. When the tracking information indicates that the package was delivered, this means it was delivered to the shipping address provided to us at check-out. Please review the options below as it may help with locating your package.
A. Double check your shipping address.
We recommend to double check the shipping address you entered to ensure it was correct. Please make sure that the home number and unit number (if applicable) are correct.
You can check the shipping address that was provided to us at check-out by following the steps below:
1. Login to your Fancy Drops account.
2. Click on the order that you have not received.
3. Review the shipping information to ensure the address provided is correct.
Kindly note, in the instance that an incorrect shipping address was provided to us, Fancy Drops cannot be held accountable for mis-delivered packages. Customers are responsible for ensuring that all information provided to us at check-out is correct. If you believe your package was delivered to an incorrect address, please try to get in touch with the residents of that address to see if they can accept the package on your behalf.
Otherwise, keep an eye on the tracking information provided to see if it updates to show the package is being "returned to sender". If this is the case, please contact us with your order number and we'll be happy to ship you another package to your intended address.
B. Check with your household members and your neighbors.
When a package is delivered, most carriers will simply deliver it to the address provided on the shipping label, and not necessarily to the recipient listed. Therefore, please check with your household members as there is a chance someone else may have accepted the package on your behalf.
We also recommend to check with your neighbors to see if anyone has accepted the package for you.
C. Check your mailbox and any safe drop areas around the parameters of your home.
In most cases, the carrier will specify on your tracking link where the package was delivered to (a mailbox, the front door, etc). We still recommend, however, to check all possible areas where it could have been delivered to rule out the other options.
What does safe drop mean? Safe drop refers to any locations around your household premises where your package may be deemed better hidden from passersby by the individual delivering your package. Please check around your porch, near your garage, and backyard entrance to see if the package is there.
D. For businesses - check with the security guard, mailroom, and front desk.
If your shipping address is to a business, there's a very good chance it was delivered somewhere and/or to someone else. Please check with your mail room, front desk, and security guard to see if anyone has accepted the package for you.
E. For apartment buildings - check with security or front desk/concierge.
In many instances for apartment buildings, the package will be delivered to concierge or security. Please check with your building's front desk or management office to inquire if they have received your package.
F. Contact your local post offices.
There's a chance that your package may have been held at one of your local post offices instead, despite the tracking showing as being 'Delivered'. We recommend to contact your local post offices to inquire if they're holding your package. Be sure you're contacting the number of that exact post office, and not the general support line of the carrier.
G. Wait 24-48 hours for your package to deliver.
On rare occasions, the carrier may mark the package as being delivered earlier than it actually is. Please wait 24-48 hours for your package to deliver or for the carrier to issue another update.
If you have done all of the above and still do not have your package, please contact us with your order number and we'll be happy to help you further.
Please note: We cannot be held accountable for packages where tracking information states the package has been delivered to your order address.
If you have previously experienced lost or stolen packages where you reside, we encourage you to have your package delivered to a work address to ensure that you receive it safely.
I think my package was lost or stolen. What do I do now?
FancyDrops is not responsible for lost or stolen packages. The carrier will generally determine if your order can be left in a safe secure place at your delivery address.
How long does shipping take?
The speed of receiving your order can vary on a few things such as your shipping method and the shipping address. We offer several different methods of shipping. Each shipping method has its own handling time/benefits that you may compare on our shipping page.
Can I cancel my order?
The FancyDrops order process is automated to distribute products quickly and accurately. We do apologize, but once the order has been placed it can NOT be cancelled. We receive a lot of orders and we are unable to go though them individually, as this would cause delays to other orders. Please review your items carefully before completing your orders.
How long it take to ship out my items?
It takes 2-3 business days for processing (unless stated otherwise), 6-12 business days to receive your product (domestic) and International shipping takes a minimum of 8 business days.
I don't receive order comfirmation,what should I do?
If your payments have went through, however didn't receive your order comfirmation email. Don't hesitate to Cotnact Us
What's the payment bank statament?
All the orders will be prossessed with the Statement as "CRSYTAL LLC".
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