It takes 2-3 business days for processing (unless stated otherwise), 7-12 business days to receive your product (domestic) and International shipping takes a minimum of 9 business days.

Yes, we do. Please note that International delivery is insured and safe and all orders will arrive at their destination.

We will replace all defective units with a new item upon 30 days of shipment arrival. For more information click here.

No—but please don’t misunderstand this as any lack of interest! We’d love to answer your questions. We know the decision to omit phone support is unusual, but after experimenting with different approaches, we’ve found that starting with email enables us to provide the fastest response. We focus on providing fast and high-quality responses by email, so you’re always talking to a human that can help first-hand.